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Privacy policy

Last updated: 2026-10-06

This policy explains what personal data the server of the game Under the Static (and its light version) keeps, for how long, why, and how you can exercise your rights. The rule is to keep as little as possible.

Who is responsible

Data controller
Marco Morais (a título pessoal)
Contact
gdpr@underthestatic.com
Server hosting
100Limite, Portugal

What is kept

WhatFor how longWhy (legal basis)
Support message: category, text, nickname (optional), version, tone, language and the game's support codeWhile open; deleted when closedAnswering your request (consent given when sending)
Reply email (optional), encryptedSameOnly to reply, if you asked (consent)
Error report: cleaned message and stack, version, summarised browser, act and day, game optionsWhile open; deleted when closedFixing game errors (consent)
Game save attached to a report (optional)SameReproducing the error (separate consent)
Supporter: platform, platform identifier (only as a non-reversible pseudonym), tier and datesWhile you support and until you ask for deletionDelivering support rewards (performance of the support agreement)
Personal supporter code (only a hash; the code itself is not kept)Until revoked or the supporter is deletedIdentifying supporters without accounts or email
Nickname in the credits and the date of consentUntil you withdraw consentPublic credits (consent, which you may withdraw at any time)
Name proposed for the Ark (reward)Until decided; the approved one stays in the gameDelivering the reward (performance of the support agreement)
Name suggestions (the suggested name, linked to the supporter until moderation)Until the round is deleted; if the supporter is deleted, the suggestion becomes anonymousDelivering the reward (performance of the support agreement)
Votes in naming rounds: only a pseudonym of the voter (never the code or the email)Until the round closes; afterwards only the counts remainEnsuring one vote per supporter (performance of the support agreement)
Notifications from support platforms: only a reference to avoid processing twice (no name or email)30 daysOperation and security (legitimate interest)
Daily IP pseudonym (non-reversible; changes every day)Counters: 2 days. Failed logins: 24 h. Logs: 30 daysSecurity: limiting abuse (legitimate interest)
Security and audit logs (events, no content or emails)30 daysSecurity and accountability (legitimate interest)
Act key requests: only counts per day, version and act90 daysDetecting abuse (legitimate interest)
Refused act key requests: reason, version, act, support code and daily IP pseudonym30 daysHelping you when you contact support (legitimate interest)

What is never kept

When the game contacts the server

Supporters

Your rights

How to exercise your rights

Other information